Junior Account Executive at WATI.io

As a Junior Account Executive for our Inside Sales team, you will play a crucial role in converting inbound leads into qualified sales opportunities. You will work closely with the Sales and Marketing teams to respond to leads, nurture relationships, and close deals while delivering a seamless and consultative experience to prospective customers. This role is ideal for someone who is eager to learn, highly motivated, and passionate about the SaaS industry.

• Lead Qualification: Manage inbound leads from various channels (website inquiries, demos, marketing campaigns, etc.), qualify them through discovery calls/Demos, and determine their potential as sales opportunities.
• Product Demos: Conduct product demos to showcase the value of the SaaS platform, answer client questions, and align the solution to their business needs.
• Sales Pipeline Management: Track and update sales activities in CRM (HubSpot), ensuring accurate forecasting and reporting of pipeline progress.
• Consultative Selling: Understand customer pain points and challenges, providing tailored solutions and offering strategic guidance to drive product adoption and sales.
• Collaboration: Work closely with the Account Executives and Customer Success teams to transition qualified leads and ensure a smooth handoff.
• Follow-ups: Proactively follow up with inbound leads who may need additional nurturing before making a purchasing decision.
• Customer Education: Educate prospects about the product's features, benefits, and pricing to help them make informed decisions.
• Sales Process Adherence: Maintain a strong understanding of our sales process and product offerings to ensure the most effective sales strategy is employed.
• Feedback Loop: Provide insights to the marketing team regarding lead quality and help refine messaging and campaigns for better lead conversion.

Requirements

• Experience: 2-4 years of sales experience, preferably in SaaS or technology sales. Experience in inside sales or working with inbound leads is a plus.
• Skills:
• Strong communication skills 
• Ability to engage with prospects and build rapport quickly.
• Self-motivated with a strong drive to meet and exceed targets.
• Comfortable with CRM software (HubSpot or other tools)
• Excellent time management and organizational skills.
• Strong problem-solving abilities and a consultative approach to sales.
• Other Requirements: Ability to work in a fast-paced, target-driven environment and adapt to changing priorities.

Wati is a rapidly growing CPaaS (Communication Platform as a Service) that offers innovative business messaging solutions for both SMBs and large enterprises. Our mission is to simplify business communication, starting with WhatsApp. Backed by global investors Sequoia, DST Global, and Tiger Global, we proudly stand as Shopify’s first investment in Asia. Additionally, we’re one of the industry's top Meta BSPs (Business Solution Providers).

We serve 8000+ customers across 100+ countries. As a remote-first company, we prioritise adaptability and inclusivity. Our talented team spans the globe, working collaboratively to drive innovation and empower businesses through WhatsApp.

We welcome you to join our dynamic team! 🌏🚀