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Job details

TalkNow is a 24/7, 365, on-demand telehealth service that exclusively serves the higher education student & faculty population. As a part-time TalkNow Provider with TimelyCare, you will act as a primary form of emotional support for the students and members (i.e. faculty & staff) we serve. We are looking for providers who have successfully completed a masters degree in professional counseling, social work, and/or marriage and family therapist who have worked with populations in need of crisis intervention, de-escalation, risk assessment, and safety planning. 

Location
We offer a remote work environment. Work from home criteria includes but is not limited to maintaining your own internet with approved speed requirements, HIPAA compliant workspace free from distractions, and successful completion of the credentialing, onboarding, and training programs. Adherence to HIPAA and compliance standards, and all policies / procedures required for this role.

Schedule:
Wednesday through Saturday: 3pm - 1am (40 hrs. total)


What You'll Do
  • Provide crisis intervention, de-escalation, and triage support (via phone, video, or chat) as needed for members using TalkNow services
  • Act as a primary mental health provider to support members with a person-centered, strengths-based approach 
  • Collaborate with members to develop care plans, progress care, and conduct risk assessments as needed
  • Appropriately document sessions, assessments, and care plans in our electronic health record (EHR) 
  • Adhere to established standards for clinical documentation quality, HIPAA/PHI, and telehealth regulations


    • What You Bring
  • Completion of a Master's degree (M.A./M.S.) in Psychology, Professional Counseling, Social Work, or Marriage & Family Therapy is required
  • Strong clinical writing, assessment, and active listening skills
  • Experience with crisis intervention and de-escalation
  • Experience providing therapeutic services to young adults, adolescents, at risk populations, or have worked in a community mental health, crisis support, or college counseling environment
  • Licensed or Provisionally Licensed in North Carolina is a plus


    • Who You Are
  • Able to adapt to the needs of the members we serve
  • Able to use evidence-based modalities and active listening skills in order to build rapport and progress care
  • Able to remain calm and assess, triage, and document sessions with members who are potentially in crisis or are experiencing thoughts of self-harm or suicidal ideation
  • Able to support members with professionalism, empathy, and an awareness of cultural humility


    • Benefits + Perks
  • Paid Company Holidays + No work on your birthday!
  • Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
  • Variable bonus eligibility on a quarterly basis
  • Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance 
  • Company-paid group Life Insurance + Company-paid Short Term Disability
  • Concierge benefit support services
  • 401(k) with employer match 
  • Free access to TimelyCare virtual medical and mental health support 
  • Mission-Driven Purpose with a Supportive Team Culture
  • Spot Bonus for Holiday Work - $250
  • APA and ASWB sponsored CE opportunities
  • Candidate Referral Program
    • This is a remote position. Reviewing candidates across the country. #LI - Remote.

    Please note: You will need valid U.S. work authorization to join us as we are not able to offer sponsorship at this time. 

    TimelyCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
    Apply now
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    Timelycare

    Updated 2025-04-14T16:51:25.000Z

    Apply now