Training and Development Specialist at The Black Tux

We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.

In this role, you'll be joining the Retail team. The Retail team spans across 5 brick and mortar showrooms and 35 Nordstrom locations, all crucial to supporting our customers. This team specializes in looking at the diverse needs of our customers and uses their expertise to meet people where they are, guide them where they want to be, and seamlessly solve problems along the way. Our retail team ensures our customers have the support they need to become the best version of themselves. 

We are looking for a passionate and experienced Training & Development Specialist to support us in growing and developing our Showroom associates. This individual will be responsible for updating, creating, and facilitating training for Showroom associates including onboarding and upleveling virtually and in person.  

This position reports to the Vice President of Showroom Experience and is integral to the Showroom Experience team. You will work closely with our Director of Showroom Experience, Showroom Managers, Retail Operations Manager, and Team Trainers to ensure alignment on the strategy and delivery of all training content. 

At The Black Tux, we have 2 different ways we work to support the multi-faceted needs of our team. We encourage you to apply for roles that match the location where you currently or plan to live. 

A remote location is defined as residing within the continental US. The expectation is you would regularly work from home rather than in a showroom or warehouse. To accommodate all time zones, we have established core business hours, 10am - 2pm, for meetings and team cross-collaboration. The Black Tux does not cover the cost of relocating to a remote location. For team members in the Los Angeles area or traveling to LA for work, we have a small WeWork that can be accessed for in-person collaboration.

We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal-opportunity employer to all. 

The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.

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