Business Analyst at Surgimate

About Surgimate:
At Surgimate, we envision a world where surgical care coordination is effortless rather than a burden. We have built a market-leading digital health product and brand position, counting some of the most reputable surgical practices in the US among our customers. We are gearing up for a major expansion nationwide and looking for innovative & customer centric Mate’s to join us! 

About the Role:

As the Business Analyst at Surgimate, you will serve a critical product role to ensure Customer requirements are evaluated and dispositioned appropriately, solutioned thoroughly, while working cross functionally with our Customer Operations, Growth and Development teams to deliver new features to our applications. 

Your goal will be to support our product roadmap and delivery processes to delight our customers and optimize business outcomes. The ideal candidate is very hands on and able to break down product stories into technical building blocks. The Business Analyst will report to our CPTO – Chief Product and Technology Officer.  

The salary range for this position is $80,000- $100,000 annually based on candidate's experience, plus a performance incentivized bonus. This role is fully remote within the US and may include some travel for customer and team events. 

What You’ll Do: 

• Support the product roadmap, including feature requirements and analysis, delivery management, documentation and design requirements and the communication of outcomes to stakeholders.  

• Work in tandem with the Research and Development (R&D) team by supporting one or more product development lifecycles through the creation of tickets and user stories, as well as overseeing sprint ceremonies and releases. Work with the Delivery Manager and technology leaders on a day-to-day basis to remove roadblocks for the technology teams. 

• Act as liaison among customers, internal technical, growth and operations teams. 

• Create and document user stories/use cases, process & data flows, and scenario in order to clearly communicate a set of functional requirements 

• Develop high fidelity wireframes and functionality mockups for internal and external use to ensure accurate and complete user stories and thoughtful design 

• Assist with analyzing product performance and metrics to evaluate success and inform future iterations. 

About You: 

• 5-7 years of experience in product analysis, preferably in the SaaS/startup space. 

• Exposure to the healthcare industry is a strong plus.  

• Strong analytical, prioritization, and communication skills.  

• Documentation-focused with a data-driven approach to decision-making.  

• Experience in conducting discovery and requirements gathering sessions and documenting business requirements 

• Familiarity with Agile methodologies and JIRA.  

• Bachelor's degree in business, Computer Science, Engineering, or a related field. 

_____________________________ 

Learn more about Surgimate: 

Our Product & Mission: 

At Surgimate, we are an enterprise SaaS company on a mission to change how healthcare practices coordinate the most important part of their business – surgery.  

Our Team: 

At Surgimate, we are a remote first team distributed across the US, India and Israel (Israel and India R&D Centers). We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly.  

Read more about our team & values here: https://www.surgimate.com/careers/  

Our Interview Process: 

Our interview process is thorough - aiming to ensure that each person that joins our team is the right fit and providing ample information for you to assess if Surgimate is the right fit for you, too.  

While the process may differ between teams and roles, you can generally expect the process to be: 

• Intro call with Recruiting (30 mins) 

• Workplace Insights Assessment via Big 5 (~20 mins) 

• Hiring Manager Interview (45 minutes)  

• Hiring Panel Interview  

• References & Background Check  

Our Benefits: 

Full time, US based team members can expect: 

• Competitive salary plus commissions/bonus, 401(k) with company match up to 4%   

• 100% employer covered medical, dental & vision plans for the employee through UHC. Plus, employer subsidized plans available for dependents.   

• FSA, Mental health & EAP programs, Long Term Disability and Life Insurance   

• Home Internet, Meal & Wellness allowances  

• Home Office Setup & Equipment (Mac or PC of your choice!) 

• Flexible Time Off:   

• 10 Holidays + 2 Holiday Eves  

• 18 days PTO, 18 days Sick Leave   

• Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3)  

Our benefits may vary by country. Please ask your recruiting contact if you have any questions.   

Please note this position is open to applicants who are legally eligible to work in the US. Surgimate is not able to offer sponsorship at this time.