Reporting Analysis and Delivery Specialist at SKYGEN USA

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Role Description

This position is a fully remote opportunity with a schedule of Monday - Friday, 8:00 am - 5:00 pm CST. SQL experience is strongly preferred.

• Work collaboratively with clients and internal staff in developing requirements for both regular and ad-hoc reporting.
• Ensure that requests are valid and handled by the appropriate team member.
• Develop and review reports to ensure the highest quality of data is provided to clients in a timely and efficient manner.
• Set expectations with clients on the organization’s delivery of reports.
• Track common data requests to provide feedback on the need for specific standard reports and minimize requests for custom reports.
• Confirm report requirements with internal staff responsible for report generation, as needed.
• Communicate effectively with internal and external resources to clarify requirements and resolve issues or concerns.
• Track incoming report requests from clients and status of design and delivery.
• Meet with new employees involved in reporting to communicate responsibilities and expected timelines.
• Ensure all reports are created and reviewed according to agreed timelines.
• Ensure automated reports are successfully completed and communicate with necessary internal staff for review of report accuracy.
• Coordinate with internal team members to determine the accuracy of reports and provide feedback to Data Analyst for necessary changes.
• Maintain a master list of required reports by client, including deadlines and individuals responsible for reviewing reports.
• Develop and maintain accurate instructions on how to run routine reports for internal staff and external clients.
• Deliver client reports per requested method of delivery in a timely and accurate manner.
• Contribute to the team effort by accomplishing additional responsibilities as needed.
• Develop and communicate to management ways to improve policies and procedures to maximize efficiency.
• Coordinate internal meetings related to reporting, including monthly reporting meetings with appropriate internal staff.

Qualifications

• High School Diploma or equivalent
• 1-3 years of experience in providing high level administrative support or related experience
• Intermediate knowledge of Microsoft Office products (Word, Excel, and PowerPoint)
• Strong written and verbal communication skills
• Ability to use effective judgment and prior experience to troubleshoot common issues
• Ability to quickly learn new technology
• Able to remain organized with multiple interruptions
• High attention to detail
• Analytical skills that assist in solving routine problems
• Excellent time management skills
• Ability to work well with a variety of individuals
• Ability to work well independently

Requirements

• Knowledge of relational databases (SQL, Access, etc.), programming and/or data mining management
• Previous experience in a role requiring frequent report generation
• 1 – 3 years of job related experience in providing high level administrative support to others in a technological environment
• Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Access)
• Basic understanding of SQL

Benefits

• Compensation Range: $43,429.00 - $65,143.00
• Compensation Midpoint: $54,286.00

Company Description

SKYGEN is the trusted partner for specialty benefits payers and government agencies responsible for the delivery and administration of dental and vision benefits. Through cutting-edge technology and service solutions, SKYGEN empowers clients to become the most efficient, effective healthcare organizations in the country.

SKYGEN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a work environment that is free from discrimination and harassment, and where employees are treated with respect and dignity. Our hiring decisions are based on qualifications, merit, and business needs at the time.