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Job details

Job Title: Systems Engineer (Teams Voice)
Location: Remote
Duration: 3-6 months

Responsibilities: 
  • Design, implement, and manage Teams Voice. 
  • Manage and maintain Teams Voice and other cloud voice platforms 
  • Develop automation scripts using PowerShell, Python, or Bash to streamline operations. 
  • Monitor system performance, availability, and health using SolarWinds and other monitoring tools. 
  • Troubleshoot issues and provide tier 2/3 support for cloud-related incidents. 
  • Maintain system documentation, standard operating procedures, and Change management records 
  • Understanding of cloud security, compliance, and best practices in Microsoft 365. 
  • Monitor and optimize cloud resources for performance and cost efficiency. 
  • Collaborate with DevOps and security teams to ensure best practices in cloud architecture. 
  • Troubleshoot and resolve issues related to Azure services and infrastructure. 
  • Work with Active Directory (AD), LDAP, and Single Sign-On (SSO) integrations. 

Qualifications: 
  • 4+ years of experience in systems engineering with cloud expertise, specifically Microsoft Teams Voice 
  • Strong experience in cloud platforms such as AWS, Azure, or GCP. 
  • Experience with Active Directory (AD), Group Policy, and Identity & Access Management (IAM). 
  • Troubleshoot and resolve issues related to Azure services and infrastructure. 
  • Experience with PowerShell scripting for automation and administration. 
  • Experience working in an enterprise or multi-tenant environment. 
  • Strong documentation and change management control experience


 
Experience Requirements
Experienced
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