Technical Consultant at Phoenix Software

Overview of the role 

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.  

We are now very excited to grow that team further by hiring a Technical Consultant who specialises in Microsoft Cloud Security. In this role you will work with cross-functional teams to deliver innovative solutions, ensuring exceptional customer satisfaction and quality of work. 

What will you be doing? 

• Executing technical deliverables for customer projects and providing them wit competent technical guidance with a strong focus on Microsoft Purview and associated Microsoft compliance tools 

• Leading the implementation of related solutions for customers 

• Assisting scoping and design workshops to understand customer challenges and propose solutions 

• Writing pre and post-delivery documents including statements of works 

• Working closely with our project management team, ensuring project milestones and deadlines are met. 

• Diagnosing and fixing technical challenges for our customers. 

Why should you apply? 

At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do. 

We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here. 

What are we looking for? 

The right person for this role will have significant experience in this sector and will have a deep understanding  of Microsoft cloud security tools such as Defender and Purview. 

Key Skills: 

• Deep working knowledge of Microsoft cloud security tools 

• Excellent technical writing skills 

• Strong decision-making 

• Strong relationship-building 

• Attention to detail 

The following Microsoft certifications are also going to be highly desirable: 

• Microsoft Certified: Information Protection and Compliance Administrator Associate  - SC400 

• Microsoft Certified: Identity and Access Administrator Associate -SC-300 

• Microsoft Certified: Administrator Expert MS-102 

 Practical stuff 

Where is the role based? 
Primary location is our HQ in Pocklington (YO42)  but this role can be remote with occasional visits to the HQ and to customers 

How many interviews? 
Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. 

What are the benefits? 
You can read about the benefits on offer here 😊 

Have you made it this far? 
If you’re still reading, we think there’s a strong chance you might be our kind of person. 
Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. 
We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. 

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work.