Program Manager at Perceptyx

Perceptyx is the most comprehensive listening solution platform available in the HR Tech world today. It illuminates the employee experience for millions of people globally. Our work helps whole organizations thrive.

This is a unique experience to be involved in projects related to employee experience, data analytics, and employee survey tools and to work closely with our international teams. You will be able to develop your project management skills in an interesting area of people analytics while having access to great learning opportunities to grow in a truly professional environment.

We are looking for a new team member who will join our friendly Program Manager team in Poland. This program manager role will involve independent planning, managing, and successfully delivering projects for our mid-enterprise customers. You will serve as the main point of contact with customers and will ensure projects are delivered on time while meeting customers’ business needs (using the Perceptyx core products 🙌 😊). Please note, it is NOT an IT Project Manager role.

What will you do:

• Serve as the main point of contact for customer’s employee listening projects
• Guide customers in using the Perceptyx core product through best practices and an efficient timeline
• Prepare, coordinate, and lead project-specific meetings between customers and involve supporting Perceptyx team members where appropriate
• Gather requirements from customers while providing guidance on best practice
• Communicate with customers via email, phone, and Zoom throughout the duration of the project
• Work collaboratively with customers and internal team members to ensure successful project delivery
• Identify, capture, and effectively communicate customer issues to relevant supporting team members
• Create and maintain each project plan, detailing the tasks that need to be completed for a timely and successful project and communicating those to the customer
• Identify and analyze project risks and dependencies on an ongoing basis
• Report to the Professional Services Manager in the UK

Requirements

• You are based in Poland
• 3-5 years of formal project management experience working directly with external customers, driving small to medium-sized projects from initiation through closure, and the ability to manage multiple projects simultaneously
• Experience working in a global environment/virtual team is preferred
• Proven track record for following processes, managing projects efficiently, and guiding customers toward best practices.
• Demonstrated tech-savviness with experience in MS Office, Smartsheet and project management tools, and software
• Strong, effective decision-making and multi-tasking skills within strict deadlines
• Ability to deal with ambiguity and to adapt to changing situations
• Strong organizational, time management, and most of all, communication skills to be a trusted advisor to Perceptyx teams and clients
• Demonstrated ability to manage multiple projects concurrently
• Analytical and research skills

• Verbal and written English language skills are required in order to communicate effectively with our internal teams and external clients, C1 CEFR Language Proficiency Level preferred

• University degree essential

The education and qualifications described are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits

Compensation: Perceptyx is focused on equitable pay for all our staff and aims for transparency with our pay practices. This position has a base salary range of 100,000 to 125,000 zł. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.

• LUX MED--Employees have the option to enroll in our LUX MED Full Care Hospital Insurance
• Flexible Working Hours: We give our team the autonomy to manage their schedules in a way that fits with their personal lives while maintaining expected levels of performance. NOTE: Some roles require specific working hours
• Equipping Your Home for Work: Ensuring you have the proper equipment to work effectively is crucial to your success. We provide you with the option of up to two monitors, monitor mounts, Apple keyboard, Apple mouse, and standing desk riser
• Monthly work from home subsidy
• Matching pension contribution
• Eligibility to participate in paid company leave program
• Opportunities to grow with like-minded professionals in a truly international tech environment. We offer continuous learning and development in interesting projects (PM, people analytics, employee survey, and customer service) while providing you guidance and support throughout your journey with us
• You are in charge of your daily work. We provide the tools and training- you make a meaningful impact, your way
• A diverse and inclusive culture. You will be embraced for who you are and empowered to use your voice to help others

Perceptyx Equal Employment Opportunity Policy:

We celebrate diversity and an inclusive environment. Perceptyx is committed to providing an environment of mutual respect where equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Perceptyx is the Employee Experience (EX) transformation company, providing enterprise-grade employee listening, analytics, and behavioral science that activates people and delivers business impact. More than 600 global enterprises, including one-third of the Fortune 100, use Perceptyx’s multi-channel employee listening, AI-powered recommendations, and personalized coaching to close the loop between insights and action. With an unrivaled technology platform and an in-house team of EX Experts, Perceptyx makes it easy for managers, HR executives, and business leaders to align their key business and talent priorities and drive positive organizational change. Learn more at www.perceptyx.com. Interested in joining us? Let's talk if so!