Other Remote jobs you may be interested in
Experience Partner
Senior Customer Success Consultant
Customer Care Specialist I
Director of Customer Success
Match Day Management Support Specialist
Customer Success Manager
Customer Service Representative at Payzen
Customer Service | Full time
Job details
About PayZen
PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors, including NEA, SignalFire, Viola Group, and 7Wire Ventures.
The Role
We are seeking a proactive, creative problem solver Customer Service Representative to support patients in setting up payment plans through our platform and serve as the voice of our customers. This role will play a key part in delivering a seamless patient experience through a mix of inbound support, outbound communication, and collaboration with cross-functional teams. We are looking for team members who are passionate about contributing to the growth of a product that’s improving access to healthcare for all Americans.
In this role, you will report to the Head of Servicing and Operations on the Servicing team, collaborating closely with cross functional teams. This is an exciting opportunity to be part of a mission-driven organization poised for significant growth.
Responsibilities
Requirements
Why PayZen?
