Regional Manager at Pareto Ai

About us

At Pareto.AI, we’re on a mission to enable top talent around the world to participate in the development of cutting-edge AI models.

In coming years, AI models will transform how we work and create thousands of new AI training jobs for skilled talent around the world. We’ve joined forces with top AI and crowd researchers at Anthropic, Character.AI, Imbue, Stanford, and UPenn to build a fair and ethical platform for AI developers to collaborate with domain experts to train bespoke AI models.

As a fully remote and global venture-backed startup headquartered in San Francisco, we have a 20-member core team and a 150-member operations team. 

 

About this role

Pareto is looking for a Regional Manager based in Latin America who will build and expand our operations and teams in Latin America. The Latin America Regional Manager will play a critical role in driving the success of our operations, specifically our Customer Support and Project Management functions across the region. This individual will be responsible for leading teams, ensuring operational excellence, and championing Pareto’s culture in this region. 

You’d be a great fit at Pareto if you:

• Are passionate about the future of human work in a rapidly changing AI landscape

• Possess a strong background in team leadership and project management

• Have a deep understanding of the Latin American landscape and culture.

• Love driving building and driving operations for Latin American hubs to partner with global teams.

 

What you’ll do:

• Build, lead, and expand our operations and support teams in Latin America

• Serve as the primary champion for LATAM teams to our leadership, sharing insights, feedback, and reporting on regional performance.

• Recruit and hire founding members of our Project Management and Customer Support teams in the Latin America region

• Oversee daily operations across multiple locations within Latin America

• Mentor regional team leads to maintain high performance and productivity.

• Analyze KPIs to optimize customer support and project management processes to improve efficiency, scalability, and quality.

 

What you’ll need:

• 3+ years in hiring and managing teams in a regional capacity within Latin America.

• In-depth knowledge of Latin America work culture

• Fluent in Spanish with strong written and verbal communication skills in English

• Understanding of the organizational challenges around Latin America teams working with US-based teams

 

Nice to have:

• Experience running teams for a US-based company that also has teams spread across the rest of the globe. 

• Experience as a leader or manager of a Latin America-based Project Management or Customer Support team

• Experience with data delivery and/or AI products

• Have worked in an early stage tech startup

 

More about this opportunity:

• Ground floor opportunity at a venture-backed startup

• International and dynamic work environment with flat hierarchies and space for ownership

• Challenging and diverse projects for continuous growth.

• Competitive salary and equity package.

• Annual stipend to support home office needs.