Order Processing Specialists at Mercor

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Role Description

Mercor is seeking experienced wholesale order clerks to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in wholesale order processing through hands-on scenario creation and validation. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule.

Key Responsibilities

• Write tasks and scenarios that reflect real-world order processing work in wholesale trade based on your professional experience
• Create realistic situations involving order entry, inventory verification, pricing calculations, and customer communication
• Develop scenarios for handling order modifications, processing invoices, coordinating with warehouse teams, and resolving order issues
• Review and evaluate AI responses to order processing queries for accuracy and professional standards
• Provide detailed feedback on order fulfillment scenarios to improve AI training

Qualifications

• 4+ years professional experience as an order clerk in wholesale trade
• Demonstrated professional recognition and management responsibilities
• Proficient with using computers and navigating various software systems
• Excellent written communication with strong grammar and spelling skills
• Pass video interview, background check, training, and qualification quiz
• 14 years experience preferred

Requirements

• Fully remote and asynchronous — complete work on your own schedule
• Expected workload: 20+ hours per week, with flexibility to scale up to 40 hours
• Project start date: immediately, lasting for around 6 weeks

Compensation & Contract Terms

• Independent contractor engagement through Mercor
• Hourly compensation, paid weekly via Stripe Connect
• Payments based on services rendered; contractors maintain full control over their work schedule and methods

Application Process

• Applications reviewed continuously; shortlisted professionals will be contacted for next steps
• Typical response time: within one week of submission