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Engineering Manager at Loopreturns
DevOps / Sysadmin | Full time
Job details
About the Engineering Organization:
The Engineering Team at Loop is a balance of agility, consistency, and performance. These are the pillars that allow the team to constantly and consistently deliver value that matters to customers. That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market.
About the Role:
We’re looking for a DevOps Engineering Manager who can lead a high-performing DevOps group while staying technically close to the work. Your north star is self-service: giving every engineer the power to ship, observe, and recover their services without opening a ticket. You’ll own the evolution of our AWS-based platform, designing multi-region architectures, advanced deployment patterns (blue/green, canary, feature flags), and resilient machine learning pipelines, so Loop can keep doubling traffic and transaction volume without doubling headcount. In partnership with Staff and Directors, you’ll help set the vision, mentor the team, and roll up your sleeves to write Terraform, tune Kubernetes, and debug prod incidents when it counts.
Our Blended Work Environment:
At Loop, we’re intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, and the United Kingdom. For this position, we’re looking for someone to join us in Columbus, OH; Chicago, IL; Austin, TX; Los Angeles, CA; or fully remote.
Our Tech Stack:
AWS Cloud (Kubernetes, Serverless architecture, Redis, Aurora, DynamoDB, and identity management), Docker, MLFlow, Gitlab, Airflow, PHP/Laravel, Linux, Terraform, Datadog, Snowflake, dbt
What You’ll Do:
Your experience:
#LI-ST1
Loop Story
In a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances.
We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it.
