Payroll Specialist at LivePerson

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

 

Overview:

The Payroll Specialist assists in the overall functioning of the payroll department. This individual reports into the Manager, Global Payroll, and the Accounting and Finance team in employee payroll related functions. The position actively embodies skills that will elevate the core values and mission of LivePerson, Inc. 

As a Payroll Specialist, you will help drive the success of the LivePerson Payroll team. The candidate possesses strong organizational and communication skills. The candidate will be self-motivated with the ability to provide solutions for the issues identified. The successful candidate is a competent individual with integrity, accountability, strong interpersonal skills, and a team player. The position requires a “hands-on” person who is flexible, hard-working and able to work well under pressure.

You will: 

• Process tax changes, wage garnishments, deductions, direct deposits and any other payroll related items for that specific country.
• Establish and maintain payroll files, wage garnishments, child support and unemployment.

• Semi-Monthly/Monthly Payroll Processing: (approx. 30%)
• Coordinate information workflow with HR, recruiters, etc.
• Reviews and analyzes payroll forms and reports for accuracy and makes necessary adjustments or corrections.
• Ensure accurate and timely close of payroll on a semi-monthly/monthly basis.
• Internal Communication and Support: (approx. 30%)
• Respond to pay related inquiries from employees.
• Recognize sensitivity of information and use thoughtful discretion.
• Provide resources, support and training for employees.
• Other Duties and Ad hoc Projects (approx. 5%)
• Assist with implementation of company-wide payroll initiatives.
• Assist with any payroll projects.
• Assist with audit requests from external/internal auditors.
• Provide support to cross functional teams.
• Prepare ad hoc reports and analysis as needed.

 

You have:

• 1-2 years of working experience of processing payroll
• Comfortable using Microsoft Office products (Excel, Word)
• Comfortable using Google products (Email, Shared Documents)
• Has the ability to analyze payroll data as we are a data driven organization 
• Familiarity with Ultimate Software (UltiPro) system a plus
• Familiarity with ActivPayroll system a plus
• Excellent verbal & written communication
• Integrity & Discretion
• Team oriented working style
• Attention to detail
• Organizational awareness

 

Benefits: 

The salary range for this role will be between $63,000 to $70,000. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

• Health: medical, dental, and vision insurance and wellbeing resources and programs
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement and access to internal professional development resources.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts
• #LI-Remote

 

Why you’ll love working here: 

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

 

Belonging at LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

 

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.