SEO Account Support Specialist at LinkGraph

*This role is open to any country in Latin America*

Description

Hi! We're LinkGraph, an SEO software company (and full-service digital agency) focused on engineering products and services that help websites improve their performance on Google. We are a rapidly growing organization with clients from Fortune 500 companies to leading Silicon Valley tech startups, and we're looking to bring on a SEO Account Support Specialist to help us propel our growth.

Check out our careers page here.

If you're smart, ambitious, and passionate about working for a tech company, we want to hear from you!

We are seeking a detail-oriented and organized SEO Account Support Specialist to support our account management and operational processes. This role focuses on ensuring seamless communication between internal teams, account managers, and clients while maintaining project timelines and deliverables.

• Exceptional attention to detail.
• Strong organizational and time management skills.
• Ability to meet deadlines consistently.
• Excellent writing and reading comprehension skills.
• Proactive in driving initiatives with both internal team members and external account managers.
• Comfortable working with basic data for report preparation.

• Create and manage task boards, including details, deliverables, due dates, and assignee assignments.
• Prepare agendas for client meetings, including kickoff calls and monthly check-ins.
• Follow up with internal teams to ensure tasks are completed on time.
• Communicate with external account managers to secure task approvals or updates.
• Generate and manage orders and invoices.
• Send and follow up on invoices with external account managers.
• Update CRM pipelines for existing accounts.
• Field and route Slack messages to appropriate team members at LinkGraph.
• Collaborate closely with leadership to maintain overall account health.

Life at LinkGraph

At LinkGraph, we are committed to enjoying life as we are to delivering best-in-class services and software. From community volunteer days, socially conscious initiatives, and team lunches and outings, our culture reflects our team's diverse interests.

We're a growing team of diverse professionals, however, we all share the same goals: to be a part of a company that's on the edge of digital marketing, to make the world a better place, and to have fun doing it. Our team culture is one of fast-paced innovation, where each person is empowered to take on their own ambitious projects, with the support of their teammates.

Here's some insight into our core values:

• Collaborative and Highly Engaged
• Embodies Excellence
• I can figure it out/Google it attitude
• Innovative
• Student Mentality

We've got plenty of perks, but the biggest one is working with other energetic high-achievers.We are very proud of the kind, inclusive, and collaborative company culture we have built and have been very lucky to be recognized by both national and local industry leaders:

• 2022 + 2023 Inc. 5000 List of the Fastest-Growing Companies in America
• Nevada's Top Workplaces - #1 Small Business (Under 150 Employees), Best New Ideas
• Best Start-Up Agency (U.S. Search Awards)
• Top B2B Companies (Clutch)
• Inc's On The Rise and Best Places to Work (Inc. Magazine)
• Great Place to Work Certified (Great Place to Work)

Benefits

• Paid Time Off

Salary

$2,000- $2,500USD/month