Senior Quality Engineer at Khan Academy

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone anywhere. Our proven learning platform offers free, high-quality supplemental learning resources that cover Pre-K-12th grade and early college core academic subjects, with a focus on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students around the world, with a focus on learners in historically under-resourced communities. 

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

As a Senior Quality Engineer at Khan Academy, you will ensure the quality and reliability of our web-based products used by schools and learners to improve educational outcomes. You will engage in both manual testing and test automation, developing and maintaining automated tests to detect regressions while also performing comprehensive manual testing of new features. Working within a cross-functional product development team, you will collaborate closely with engineers, product managers, and support teams to advocate for exceptional user experiences through all stages of the product design and development lifecycle. Your strong communication skills, keen eye, creativity, and experience in automated test development at all levels (frontend, backend, white box, and black box) will be key to your success in this role.

You will:

• Own manual test plan development and execution for new features on the team.
• Build and maintain new test automation to fill coverage gaps using insights from manual testing, stakeholder priorities, and industry best practices.
• Collaborate with cross-functional partners throughout the SDLC, including planning, design reviews, and development discussions to ensure quality is considered from the beginning.
• Use your creativity and extensive knowledge of testing tools and frameworks to find, document, and track bugs.
• Contribute to engineering guilds such as the Quality and Accessibility guilds, and participate in organizational affinity groups to foster a collaborative and inclusive work environment

You can read about our latest work on our Engineering Blog. A few highlights:

• Incremental Rewrites with GraphQL
• Our Transition to React Native
• Go + Services = One Goliath Project
• How Engineering Principles Can Help You Scale
• How to upgrade hundreds of React components without breaking production

WHAT YOU BRING

• Proven experience in software product testing and test automation with a focus on quality engineering.
• Proficiency in test automation tools like Cypress, with hands-on experience writing and maintaining automated tests.
• Strong manual testing skills, capable of designing and executing thorough test cases.
• Expertise in JavaScript/TypeScript for test automation and Python for backend testing, with an openness to learning new tools, systems, and languages.
• Experience in UNIX/Linux environments, and familiarity with using virtual machines or containers.
• Proficient with software development tools, including IDEs (VSCode, Eclipse, IntelliJ) and source control systems (git).
• Ability to develop tests in languages and frameworks consistent with the engineering team’s stack.
• Experience integrating automated testing into CI/CD pipelines, such as Jenkins.
• Knowledge of accessibility testing, including automated a11y testing, and familiarity with WCAG 2.1 AA guidelines.
• Excellent documentation and communication skills to effectively collaborate and enhance testing processes.
• Ability to work collaboratively with diverse teams—product managers, designers, engineers, educational content creators, and support staff—to ensure product quality and reliability.

WE WELCOME

Candidates with experience in any and all technologies. We don’t require experience in any particular language or tool. Our commitment to onboarding and mentorship means you won’t be left in the dark as you learn new technologies.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $127,423 - $159,279 USD / $172,188 - $215,235 CAN. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team:  http://www.khanacademy.org/about/the-team

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.