Account Executive at Health iPASS

The Account Executive will find business opportunities and manage customer relationships. They will be directly responsible for the preservation and expansion of our customer base. The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach. Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.

Responsibilities/Essential Functions:    

• Create detailed business plans designed to attain predetermined goals and quotas
• Manage the full sales cycle from prospecting to close
• Unearth new sales opportunities through networking and other prospecting methods to create long-term partnerships
• Present products to prospective clients
• Provide professional after-sales support to maximize customer loyalty
• Remain in regular contact with your clients to understand and meet their needs
• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
• Negotiate agreements and keep records of sales and data
• Understand and adhere to organizational information security and regulatory compliance requirements.

Environment/Conditions

This will be fully remote. Occasional site visits may be required.  

This is a full-time position. Monday to Friday.  Core office hours will be 8 hours within the range of hours.  Depending on assigned responsibilities or projects, some nights and weekends will be required. On-site client visits as needed.

Requirements

Requirements/ Competencies:

• Proven experience as a Regional Sales Manager, Account Executive, or similar sales/customer service role
• Knowledge of market research, sales and negotiating principles
• Outstanding knowledge of MS Office; knowledge of CRM software (such as Hubspot) is a plus
• Excellent communication/presentation skills and ability to build relationships
• Organizational and time-management skills
• Strong business acumen
• Enthusiastic and passionate

Education and Experience:

•    Bachelor’s degree, or equivalent education and/or work experience
•    Proven record of successful sales in SaaS related field.

Preferred

• Experience working within the Healthcare field
• Work with Healthcare clients and customers

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

Note: Successful applicants must submit to a pre-employment background check and drug screen.

Disclaimer: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Annual base salary range upwards of $100K plus commissions.

The base salary range represents the anticipated low and high end of the Sphere salary range for this position. Actual salaries will vary and be based on various factors, such as qualifications, skills, competencies, and proficiency for the role. The base salary is one component of Sphere’s total compensation package for employees.

All your information will be kept confidential according to EEO guidelines.

Health iPASS is committed to delivering a better experience for patients and better revenue for healthcare clients nationwide. Our innovative product suite is designed to engage at every step of the patient journey, from pre-arrival to final payment. Throughout the process, we provide patients with peace-of-mind through price transparency, so they know what they owe. Health iPASS is committed to delivering better check-ins for patients and better revenue for medical practices. Health iPASS recently became part of Sphere Commerce, a Waud-capital backed payments company serving a majority of the Health Systems in the country and processes over $30B in payments annually.