Senior Product Manager at EverCommerce Solutions Inc.

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Role Description

We are seeking a highly motivated and experienced Senior Product Manager to lead the development and execution of innovative product strategies. This role requires a strategic thinker with a deep understanding of market trends, user needs, and business goals to drive product success. As a Senior Product Manager, you will collaborate cross-functionally to define and execute the product roadmap, ensuring alignment with company objectives.

• Lead the development and execution of product strategies that align with the business objectives and customer needs.
• Work closely with executives and stakeholders to define and prioritize product opportunities.
• Conduct market research, competitive analysis, and customer interviews to inform product vision and roadmap.
• Define and communicate clear product goals, KPIs, and success metrics to ensure alignment across teams.
• Be the champion of the customer, translating customer feedback and insights into product enhancements that drive overall revenue growth (new revenue & retention) through a great user experience.
• Stay updated on industry trends, emerging technologies, and best practices to drive innovation.
• Mentor and provide guidance to junior product managers as needed.

• Manage the end-to-end product lifecycle from ideation to delivery, ensuring timely and high-quality product releases.
• Collaborate with cross-functional teams (engineering, design, QA, etc.) to define product requirements, user stories, and feature specifications.
• Lead the product development process, including backlog management, sprint planning, and release management.
• Work closely with leadership to develop go-to-market strategies, pricing, and positioning.
• Lead product launches and ensure successful adoption through close collaboration with marketing and customer support teams.
• Maintain clear and transparent communication with key stakeholders throughout the product development and delivery process.
• Project manage cross-functional projects that center on product enhancements.

• Oversee the process of creating and managing professional services quotes for customers, ensuring alignment with product capabilities and customer requirements.
• Collaborate with sales and professional services teams to define pricing, scope, and delivery timelines for customized product offerings.
• Develop and maintain quoting templates, pricing models, and service offerings to streamline the quoting process.
• Monitor the effectiveness of service quotes and work to improve the accuracy, speed, and efficiency of the quoting process.

Qualifications

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field (MBA preferred).
• 5+ years of product management experience, with a proven track record of launching and scaling successful products.
• Strong analytical skills with experience using data to drive decision-making.
• Excellent communication and leadership skills, with the ability to influence cross-functional teams.
• Experience with Agile/Scrum methodologies.
• Proficiency in product management tools (JIRA, Confluence, etc.).
• Deep understanding of UX/UI principles and user research methodologies.
• Strong problem-solving abilities and a passion for building exceptional products.
• Experience with SaaS based product in the field of Healthtech is a plus.

Requirements

• Must be eligible to work without sponsorship.
• This role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
• There may be travel required to clients' locations (less than 10%).

Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid.
• Robust wellness benefits, including an annual wellness stipend.
• 3 weeks of vacation to start, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you.
• Employee Stock Purchase Program.
• Registered Retirement Savings Plan (RRSP) with 4% company match.
• Continued investment in your professional development through Udemy.