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Senior Trainer at Elitetechnology
All others | Full time
Job details
Elite Technology is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. Our cutting-edge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting. By bringing together data, insights, and tools, we enable law firm leaders to make informed business decisions to build and manage their businesses more effectively and efficiently.
Job Description:
The Senior Trainer will be responsible for designing, developing, and delivering training programs for Elite’s suite of software products. This role involves working closely with internal teams, partners, and customers to ensure comprehensive understanding and effective use of our products. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for teaching.
What You’ll Do:
- Design and develop engaging and effective training materials, including manuals, videos, and online courses.
- Conduct both in-person and virtual training sessions for customers, partners, and internal teams.
- Assess training needs and create customized training solutions to address specific requirements.
- Collaborate with the product development team to stay updated on new features and product enhancements.
- Provide post-training support to ensure the successful understanding of software products.
- Monitor and evaluate training effectiveness, implementing adjustments as needed to improve outcomes.
- Track learner progress and provide regular reports on training activities.
- Perform other duties as assigned to support the overall goals and objectives of the department/company.
What You’ll Need:
- Bachelor's degree in Human Resources, Business, Organizational Development or related fields.
- 5-7 years of progressive experience in instructional design, training delivery, and facilitation, with a focus on technical or SaaS environments.
- Strong understanding of adult learning best practices and theories.
- Proficiency with learning tools such as Docebo, Articulate360, Camtasia.
- Ability to translate technical information into easily understandable content and tailor training content by audience.
- Strong time management skills, attention to detail, organization, efficiency, and communication skills.
- Ability to travel as needed.
Benefits:
- Competitive Compensation Package ($96,000 - $120,000 base salary + variable)
- Comprehensive Healthcare Coverage (Health, Dental, Vision)
- Retirement Savings Plan with an Employer Contribution
- Professional Development Opportunities
- Time Off
- Wellness Initiatives
Please note that we do not offer sponsorship for this position.
Additional Information
Location
At Elite Technology, we embrace an employee-centric, flexible remote work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.
In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.
Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, and Oklahoma.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
We are not accepting applications submitted through recruiting agencies.
