Software Product Management Coordinator / Specialist at Double The Donation

Double the Donation was founded in 2011 and specializes in cloud-based software focused exclusively on the fundraising needs of nonprofit organizations and educational institutions. We've grown to be the leading provider of fundraising software that helps nonprofits and schools increase revenue through corporate matching gift and employee volunteer grant programs.

Thousands of the largest nonprofits in the world like the American Heart Association, Leukemia and Lymphoma Society, Save the Children, Boys and Girls Club of America, as well as hundreds of the top educational institutions like Emory, UGA, Vanderbilt, Case Western, and University of Virginia rely on our services to effectively grow their employee matching gift program revenue.

As a growing company, every employee plays a huge part in our success!

About the Role and Company:

We are seeking a Software (SAAS) Product Management Coordinator / Specialist to join our remote team. This full-time role is catered to individuals residing in the Philippines. You will support a robust development team, manage product documentation, and coordinate with stakeholders to enhance our software offerings. Your role is pivotal in administering our security training program and pushing for industry-standard certifications.

With 50+ Filipino team members already thriving in our company, we are excited to expand this growing team with new talent!

Responsibilities:

- Facilitate Scrum events with the development team.

- Create and maintain product documentation.

- Organize meetings with clients, partners, and internal teams.

- Process product feedback into actionable development suggestions.

- Write various product communications, including emails and blogs.

- Assist with website launches and wireframing in collaboration with developers.

- Administer security training and pursue security certifications.

Wages

• Hourly compensation is in $USD

• We offer a competitive salary reflecting experience and skills

• Aside from the base salary, there will also be an additional company contribution to go towards health insurance and additional benefits that you buy on your own

• Target 42.5 billable hours per week

• Additionally, you accrue Life Leave which can optionally be cashed in each year adding to your earnings

Meet the Team

We currently have 50+ team members who live in the Philippines who have been fantastic team members and we’re excited to add new team members to this new role!

Meet our PH Team Members

Location

• This is a work-from-home setup. 

• You would work a split shift (approximately 8am-1pm EST and then 9pm-1am EST)​

What Makes a Strong Candidate

• Based in the Philippines with consistent availability for a long-term role.

• Exceptional organizational skills and a willingness to learn.

• Interest in and talent for writing a variety of content.

• Experience in website development and information security is highly regarded.

• Familiarity with Agile/Scrum product management frameworks.

As a small growing business, there are a few traits unique to our business that individuals should consider before applying.

• You must love the idea of giving back to the community and nonprofits. There are thousands of jobs. If being involved in the success of nonprofits is something you’re truly passionate about, this could be a great role.

• You must be extremely comfortable with change. As a small growing company, decisions can be made over a weekend and fully implemented by early the next week. Whether that’s new systems, new processes, or new approaches, we look for individuals who can adapt and thrive.

• You must believe that the best contributors should get better rewards. As a company, we believe in paying people based on the value they generate at the business.

• You must be willing to disagree and commit. As a growing business, there will be lots of decisions that get made and changes that occur during your time at the company. Some of which you’ll agree with and some you won’t, we strongly believe that the best team members have the ability to disagree and commit (i.e., going with a decision after it has been made regardless of whether or not you agree).

• You must believe the status quo is unacceptable. As a growing company and as individuals, we believe the status quo is unacceptable. Everyone should be relentless in striving to be the best version of themselves and figure out ways to create more value at the company, enhance our client's results, and grow professionally. The question should always be “How can I be better” rather than “How can expectations be adjusted”.

We also need you to:

• Be able to work independently and have a proven ability to work in a fast-paced environment

• Have excellent written & verbal communication skills

• Have a demonstrated ability to learn new things quickly and think on your feet

• Can work through obstacles and challenges

• Be highly organized with strong time management skills

• Be results driven and goal-oriented

Paid vacation time

• 20 days accrued annually

• These paid days off each equate to 8.0 hours of billable time.

• Expect to use 5 of the days during the Christmas – New Year’s period.

Paid sick time

• 5 sick days off annually

Paid life leave*

• 15 days accrued annually.

• Once per year in December, you can cash out any accrued life leave time.

*Life Leave allows team members to use their holidays as it’s meant to be – a break – whilst knowing they’ve got the breathing space to tap into extra leave for the planned and unplanned life moments. 

Paid holidays

• You have 7 paid US holidays.

Additional benefits

• Bereavement Policy

• Employee Giving Programs (Matching Gift Program, Volunteer Grant Program, etc)