Technical Project Manager at DigitalFish

Technical Program Manager, XR

Our mission at DigitalFish is to help our customers derive transformative value across their organizations by building next-generation technologies that define the future of digital-media creation and consumption for millions of users.

We have partnered with leading digital media companies, and are at the center of their efforts to build a new generation of platforms and experiences. Current and past customers include Apple, Google, Meta, Disney, DreamWorks, Activision, Technicolor, ESPN, LEGO, NASA and many others.

OUR PRODUCTION TEAM

Our Production team excels at managing projects, engineers, and artists while fostering relationships across cross-functional teams and third-party partnerships. With expertise in the AR and MR landscape, we streamline production processes, develop efficient pipelines, and scale operations to deliver seamless sharing of assets across mission-critical teams. By aligning technical strategies with company initiatives, we ensure the successful execution of innovative leading-edge projects.

THE ROLE

As part of our production team, you'll report to our Head of Production as you manage multiple projects and support various groups in a collaborative environment. This is the perfect role for someone with strong experience working with cross-functional teams and overseeing the execution of various XR Programs from concept to completion.

You will utilize your cross-discipline skills across the production ecosystem alongside owning & maintaining relationships between technical partners, external developers, and digital agencies to ensure highest-quality AR/MR content is delivered within expected timelines.

If you'd like to play a critical role in guiding innovative early-stage pilots with technology partners and creative developers, this could be the role for you!

Ideal candidates will have 3+ experience as a Program Manager or Technical Producer, but if you think you're right for this position, contact us; we'll listen.

WHAT YOU'LL DO

• Manage infrastructure, processes, and pipelines to support Partnership Programs, Product activations, and Engagement.
• Proactively identify and communicate project status, including risks, milestones, and priorities, to cross-functional teams.
• Oversee schedules, budgets, and end-to-end project plans to ensure on-time delivery and quality assurance.
• Support onboarding processes for Technology and Brand partners.
• Generate, refine, and manage legal documents such as: NDAs, PSAs, SOWs, Purchase Orders, and invoices.
• Develop and document CRM processes, communicate them to cross-functional teams, and integrate them with payment provider systems.
• Maintain direct relationships with creators/developers to gather feedback and improve experiences.
• Manage the team(s) work via schedules and budgets you create.
• Support the onboarding process of Technology partners.
• Facilitate collaboration between professional creators and pilot partners to build XR experiences.
• Assist in defining product strategies, roadmaps, and set long-term team goals.
• Design metrics to track impact and implement process improvements.
• Align and establish shared goals with product teams to support company global initiatives.
• Communicate planning, project status, risks, and issues to stakeholders in a timely manner.
• Collaborate with technical program managers, product managers, and engineers to enhance execution and build solutions.

WHO YOU ARE

• Bachelor's degree in media production or equivalent work experience
• 5+ years of practical experience in a production-management role on shipped titles or products in the digital media or XR space
• Expert knowledge of PMO practices and software
• Solid understanding and experience of varied uses of AR, VR, MR, vendor management, budgets, and R&D schedules
• Time-management capabilities with a willingness to juggle numerous projects and deadlines at once
• Solid understanding of production terminology and the production environment. 
• Experience with art-production tools and pipelines
• Knowledge of CRM and Payment systems 
• Keen attention to detail with strong organizational and leadership skills
• Excellent communication skills to work with multi-functional teams and external partners
• Proof of eligibility to work in the United States

COMPENSATION & BENEFITS

• The annual salary range for this position is $110,000 to $135,000 plus equity (per qualifications)
  The base pay actually offered will take into account internal parity, job-related knowledge, skills, and experience among other factors
• Health Insurance - Medical, Dental, Vision and Life Insurance
• Discounts on movie tickets, theme parks, hotels, Broadway and Vegas shows, shopping partners & more
• Flexible working environment and more!

ADDITIONAL INFO

DigitalFish is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined to ensure that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.

DigitalFish may share your personal information and resume with trusted partners only as necessary to help facilitate your employment journey.

DigitalFish is not able to sponsor immigration petitions for this role at this time.

All applicants must have the right to work in the United States.

We look forward to hearing from you!