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Job details
π’ Are you in Brazil, Argentina or Colombia? Join us as we actively recruit in these locations, offering a comfortable remote environment. Submit your CV in English, and we'll get back to you!
We invite an eager and proactive specialist to join our SRE team and help us offer reliable administrative support to our client, one of the most famous corporations in the world, with over 34,000 stores in 80 markets. Your technical support skills and experience in performing manual and system administration tasks will play a vital role in helping our team tackle complex challenges most effectively and deliver exceptional solutions to the client.
β Is that you?
- 2-3 years of hands-on experience in SRE and/or DevOps roles, directly supporting production environments
- Upper-Intermediate English level
- Familiarity with alerting and monitoring systems
- Comfortable with OS-level tasks on Linux and Windows, including package management, user administration, and troubleshooting
- Basic understanding of networking fundamentals and common protocols (TCP/IP, UDP, HTTP, SMTP, SNMP, DNS, etc.)
- Understanding of basic information security principles
- Understanding of SQL commands and ability to write simple queries
- Understanding of SDLC, familiar with CI/CD concepts and able to maintain basic pipelines in Azure DevOps
- Experience with Azure cloud platform, including the ability to provision basic services and resources using Terraform and managing AKS clusters
- Ability to maintain IT documentation effectively
- High self-organization and attention to detail
- Willingness to work a 12-hour daytime shift schedule with 2 days off
Desirable:
- Basic exposure to AWS or another cloud platform, with a willingness to learn new services.
- Familiarity with Message Broker
π§©Key responsibilities and your contribution
In this role, your key responsibilities will include providing comprehensive IT administration support to one of our biggest clients while actively contributing to our SRE efforts to ensure the smooth operation of critical systems.
- Perform a wide range of IT support tasks for the client, assisting them with technical inquiries and resolving/escalating issues promptly
- Communicate with the client and their team via chats and calls; respond to alerts; report progress to the client and key stakeholders
- Undertake various SRE responsibilities (system maintenance, incident management, automation, system performance optimization, infrastructure management, etc.)
- Participate in meetings within the SRE team and in client meetings
- Help create and maintain relevant IT documentation (alert reports, manuals, etc.)
πΎ What's working at Dev.Pro like?
Dev.Pro is a US-based outsource company with an ambitious and creative mindset that has been delivering superior software products since 2011. Known for its strong human focus, Dev.Pro promotes a work environment that is fair, inclusive, open-minded, and friendly toward people of every race, religion, gender, cultural background, marital/parental status, etc. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey.
π΄ππ» Maintain a healthy work-life balance with 30 paid rest days per year to use as holidays/vacation/other on the desired and requested dates
ππ Grow by learning: you have a chance to shift your career path, access English lessons, DP University educational flows, and other educational initiatives
π΅π° Make sure the compensation matches your efforts: we provide payments in US dollars and cover overtime hours
ππΌπΊ Join fun online activities and team-building events
π©π»π₯ Get continuous remote HR and payroll support
Our next steps:
β Submit a CV in English β β Intro call with a Recruiter β β Internal interview β β Client interview β β Offer
Interested? Find out more:
We are a US-based outsource software development company that has been delivering exceptional software experience to our clients since 2011, helping technology companies to become industry leaders.
Over the past few years, weβve been hiring specialists all over the world while our main development centers were in Ukraine. Now, we keep expanding and start growing our centers in different parts of the world. Dev.Pro is open to hire specialists from other countries as well as Ukrainians who live outside of Ukraine now. We stand with Ukraine and keep supporting our people by offering a friendly remote environment while adhering to the values of democracy, human rights, and state sovereignty.
As a company of professionals, Dev.Pro offers challenging and interesting projects with world-leading clients, a modern technology stack, and career opportunities for both technical and non-technical specialists.
We focus on what we value the most:
- Personal and professional development β get access to trainings, attend English classes with native speakers
- Openness and support β you can count on setup support and equipment
- A culture of growth β discover opportunities for yourself with the help of our Career Development Department, getting personal career plan and personality analysis
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