Senior Site Reliability Engineer at Cisco Meraki

Application window expected to close on 1/15/2025

Cisco Meraki, a division of Cisco Networking, is a cloud-managed IT company and leader in cloud-controlled Wi-Fi, routing, and security. Our intuitive platform enables organizations of all sizes to deliver customer and employee experiences at scale. To provide best-in-class technologies to our customers, we’ve created an unrivaled company culture for our employees. One where diverse backgrounds, perspectives, and experiences shape our work and fuel our evolution. One that is collaborative, flexible, and inclusive and provides employees with the autonomy to develop technology that’s accessible and secure for everyone.

The SRE Engineering Enablement Team, part of the SRE Engineering Enablement org at Meraki supports our CI Platforms, Developer Environments, tools, automation and processes that facilitate developers’ day to day work. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, artifact management, CI, education, and documentation. Our customers are all engineers at Meraki.

As a Senior Site Reliability Engineer, you will architect, build, and evolve the developer experience for Meraki's Cloud Engineering teams. You will work within a team distributed across the US and UK and collaborate with other teams across SRE and Cloud Engineering. Your decisions will shape the day to day operations of Meraki's cloud, and enable our engineers to easily, safely, and confidently experiment on and build great products!

• Lead the design and evolution of critical infrastructure for building, testing, and deploying our cloud applications.
• Take the lead on complex problem resolution and debugging of internal and vendor-supplied tools.
• Influence and drive operational excellence within the organization.
• Learn and understand the priorities and practices of other engineering teams to design systems that work for them.
• Work on cross-functional initiatives within Cloud Engineering and with non-technical stakeholders.
• Practice sustainable incident response (on call rotation) and blameless postmortems.

• Have a software development background with many years of demonstrated ability coding with languages like Ruby or Python.
• Quickly learn and dive into new or unfamiliar technologies, and enjoy working with a large range of technologies/tools.
• Like to mentor other specialists and set a high standard on the team.
• Are deeply interested in running highly resilient/scalable systems with an owner/operator approach.
• Embrace the configuration-as-code and automation-first industry best-practices.
• Have experience with modern Unix/Linux operating systems/distributions.

• Experience in a hybrid cloud environment (we deploy to bare metal, container orchestration, and managed cloud services).
• Experience building and supporting tools for a quickly growing engineering organization (1200+ and growing).
• Background in containerization.
• Familiarity with DORA and SPACE published DevOps measurement metrics.
• Believe that development and operations are best carried out in close co-operation; all our teams are developers, and own what they create.

Keywords: SRE, Site Reliability Engineering, Engineering Enablement, Release Engineering, Developer Tools, Software Engineering, GitLab, GitHub, CI/CD, Jenkins, Artifactory, Terraform, Docker, Kubernetes, Ansible, Athena

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.