Customer Service Representative at CBT

Porto, Portugal | Remote Option | Start Date: 4th September 2025

We are looking for passionate Italian-speaking Customer Service Representatives to join our team in Porto! If youre customer-focused, tech-savvy, and want to work in a dynamic, multicultural environment, this is your chance.

• Salary: 1,000 gross/month (14 months salary)
• Performance Bonus: 50/month (paid 12 times/year)
• Meal Allowance: 7.63/net per working day
• Remote Work Option: Available for candidates residing in mainland Portugal
• Rotative Shifts: Monday to Sunday, 08:0019:00 (possible extension to 21:00)
• Two Rotative Days Off

For candidates from abroad:

• Room in a shared apartment (max. 12 months) at 280/month (all utilities included deducted from payslip)
• Reimbursement of airfare up to 400 in economy class (after 6 months)
• Additional temporary accommodation: hotel room for 28 days (depending on the project)

For candidates relocating within Portugal:

• Possible relocation support if currently in competitor-provided accommodation
• Reimbursement of travel costs up to 150 (after 6 months)
• Temporary hotel stay for 15 days (depending on the project)

• Native/Fluent Italian (spoken & written)
• Good level of English (B1 minimum)
• Valid work eligibility for Portugal:
  • EU ID or Residence Card
  • Manifestação de Interesse
  • Visa under consultation (case-by-case)

• Inclusive international work environment
• Full relocation support for a smooth start
• Strong career progression opportunities in a fast-growing company
• Supportive training to set you up for success

How to apply:

Send your CV in English to [your recruitment email] with the subject Italian Customer Service Porto.