Quality Assurance Manager at Buoy Software

At Buoy, we are reimagining the blood-product donation and collection experience in an industry that has been largely untouched by advances in technology for decades. It is one of the few remaining verticals that have yet to see the transformative power of modern technology and great design. The result is creating huge impact in three distinct areas: making blood product-derived biotherapies more accessible to patients battling life-threatening conditions, creating employment opportunities and economic support in communities that have limited access to resources and creating real business value by increasing the supply of blood-products in a market with compounding demand.

We have been working alongside Join Parachute (www.joinparachute.com/), our sister company, in the opening of small market donation centers across the country that will create local donation center careers, opportunities to donate blood products, and provide financial compensation for those donations that will have a positive economic impact in those communities. We’ll continue to expand our reach to support other companies who could benefit from the products that Buoy has created and developed.

The need for blood products is growing rapidly. We want to close the gap in blood product supply and demand by empowering organizations with the right tools. Buoy is the intuitive, data-driven mobile application for donors.

Because our business focuses on the collection and sale of blood-product in a highly regulated industry, we are uniquely positioned and protected from other competitors or technologies trying to disrupt what we’ve built. Simply put, we have huge opportunity for growth and the only challenge that stands in our way from achieving our goals is our own ability to execute on our strategy. To date, we have been able to successfully deliver and grow and have ambitious plans for our future. If this resonates with you, we hope that you consider joining our team and working towards our mission of unlocking more blood-product supply.

The Quality Assurance Manager is responsible for overseeing the implementation and maintenance of the Quality Management System (QMS) to ensure compliance with ISO 9001. The QMS Manager will lead regular audits, facilitate cross-functional collaboration with product, engineering, and cybersecurity teams, and proactively monitor changes for the non-medical device product. The role also includes managing risk assessments, conducting post-market surveillance, and ensuring that the organization continuously improves product quality. The QMS Manager plays a key role in ensuring that all processes and non-medical device products comply with applicable standards and internal best practices.

This position will be a fully remote position. We are currently open to considering remote candidates based in the United States.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Own all phases of your projects from discovery to delivery.

Buoy builds products for customers working in a highly regulated industry. Regardless of your role at Buoy, you will play a role in the broader mission of supporting our products providing a better experience to donors, center staff, and customers whether you work in product, support, design, operations, or engineering.

Hold strong opinions, loosely held. Be willing to present your own thoughts and work together to come to the best solution.

Work across functions in order to make sure work is feasible, meeting quality standards and delivering value.

Be able to articulate your decisions with logical rationale supported by the needs of the user, business, project requirements and feedback from subject matter experts and teammates.

As a startup, sometimes our jobs require us to work outside of our traditional roles in order to get work across the finish line. While your primary role will be in one department/team you may be asked at times to assist with other teams’ tasks necessary to get work completed.

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