Sales Tax Analyst at Blackpoint Cyber

Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations experts who applied their learnings to bring national security-grade technology solutions to commercial customers around the world, Blackpoint Cyber is in hyper-growth mode,  fueled by a recent $190m series C round. 

Why Blackpoint?​ 

Ready to give some hackers hell? On the Blackpoint Cyber Team, we win the unfair fight while helping others protect what’s most important to them. Simply put, our team takes out the adversaries before they see us coming. Join us today and help put the bad guys in their place for good. Blackpoint Cyber was built by former US Department of Defense and Intelligence security experts focused on stopping malicious tradecraft and safeguarding MSP operations. Our mission? Provide absolute and unified Managed Detection and Response services to organizations across the world.​ 

Company Culture​ 

On this team, we value high-quality execution, ownership, and strong morals. With us, principles are never tested, and we are proud to always do right by our customers. If you’re a driven professional with a passion for learning and contributing towards the best, then Blackpoint welcomes you. Our team is energetic and collaborative, maintaining a high-performance culture and enabling growth through overcoming challenges in the modern cyberthreat landscape.​ 

What You’ll Do​ 

At Blackpoint, we’ve experienced a strong period of growth as a direct result of increased efficiency and productivity. To continue this trajectory, we’re searching for a highly qualified Sales Tax Analyst to join our finance team responsible for the sales tax process. 

Responsibilities include: 

Software Platform Administration (8%) 

• Maintain sales tax automation platform – Avalara, including automated registration 

• Understand billing transaction workflow between accounting ERP (Netsuite) and billing platform (Stripe) 

• Understand sales tax exemption workflow  

• Identify processing errors and follow up with platform support staff for resolution 

• Process sales tax returns 

• Own system administration responsibilities (user ID, access rights, deprovisioning) 

Sales Tax Registration (10%) 

• Maintain active state sales tax nexus registration 

• Follow up with sales tax authorities on any registration issues 

Customer Outreach (30%) 

• Manage sales tax certification process as part of the customer onboarding process 

• Proactively contacting historical customers and newly onboarded customers to obtain sales tax exemption certificates 

• Manage certain customer outreach KPI metrics - % of customers with sales tax exemption certificates on file with the Company  

• Resolving any customer disputes related to sales tax charge issues and performing refunds where necessary 

Order Management Data Validation (30%) 

• Review all sales order transactions in each state and by customer and within accounting ERP (Netsuite) and billing platforms (Stripe) 

• Understand sales tax nexus thresholds in each state 

• Validate sales order transactions are processed completely and accurately 

• Proactively reach out to sales tax platform support team to resolve sales order transaction processing issues 

• Process customer refunds 

Sales Tax Returns Processing (10%) 

• Prepare sales tax returns using sales tax platform 

• Review tax returns for accuracy and completeness 

• Review cash bank statements to ensure payment of sales tax returns 

• Work with third-party provider on any external sales tax returns processing 

Engagement with Sales Tax Authorities (2%) 

• Review all communications from tax authorities 

• Respond to all inquiries from tax authorities 

• Coordinate all sales tax audits 

Reporting (10%) 

• Maintain accuracy of the order to cash process 

• Complete workpaper documentation for monthly close process 

• Ensure each customer is billed accurately and invoices collected timely 

• Coordinate reporting of SaaS financial metrics (bookings, MRR, ARR, etc.) and discuss with management monthly 

• Contribute to monthly financial close process including performing reconciliations and preparing schedules 

• Manage ASC606 revenue recognition policies and reconciliations  
  

Qualifications:  

• Bachelor’s degree in accounting or finance  

• Two to three years of accounting or finance experience 

• Ability to independently resolve complex problems where analysis requires in-depth evaluation of several factors 

• Proven history of being able to deal with large and complex data sets taken from several systems 

• Ability to be a business partner that provides critical recommendations 

Blackpoint Cyber welcomes and encourages applications from qualified individuals of all races,  colors, religions, sex, sexual orientation, gender identity or expression, national origin, age, marital  status, or any other legally protected status. We are committed to equality of opportunity in all  aspects of employment.  For eligible employees in the US, Blackpoint offers competitive Health, Vision, Dental, and Life Insurance plans, a robust 401k plan, Discretionary Time Off, and other minor perks.