Public Sector Solutions Engineer at Automattic Careers

WordPress VIP is the world’s leading enterprise content management platform. We help the world's largest companies (including Meta, Salesforce, and Disney) create innovative digital experiences with WordPress.

We’re looking for a Solutions Engineer with a strong focus on the US public sector, including government departments and SLED (State, Local, and Education) markets. You will play a crucial role as a technical expert within our enterprise sales team, providing expert guidance and support in solution-based selling tailored to the unique needs of public sector clients.

We offer flexible remote work arrangements, allowing our team members to work when and where they feel best. For this role, we're prioritizing applicants with deep experience in the North American public sector, particularly in the US Federal and SLED.

Responsibilities:

• Partnering with Sales to qualify new business opportunities within the public sector, understanding the unique technical requirements, competitive landscape, and business drivers specific to government and SLED clients.
• Identifying and solving customer problems creatively, with a deep understanding of the challenges faced by public sector entities, including FedRAMP compliance and other regulatory requirements.
• Building proofs-of-concept and leading the demo process; this includes creating and running demos based on our public sector buyer personas, verticals, and business priorities.
• Contributing to the RFP/RFI process as a key technical resource, ensuring that our solutions meet the specific needs and compliance requirements of public sector clients.
• Recommending integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution using best practices on our Cloud, particularly in environments governed by strict regulatory frameworks.

Requirements: 

• 2+ years of experience in a Solutions Engineer or related position with customer-facing experience translating customer technical requirements into value discussions, specifically within the public sector.
• Extensive experience with WordPress, particularly in deploying and managing large-scale content management systems for US Federal and SLED clients.
• Demonstrated experience in cloud hosting, with a strong understanding of the security and compliance considerations relevant to public sector projects.
• Hands-on experience delivering content management systems to the public sector, either as a solutions engineer or through direct implementation.
• Familiarity with the public sector procurement process, including the challenges and relevant regulations (FedRAMP compliance, FAR, DoD impact levels, etc.) that US Federal agencies and SLED entities must navigate.
• Outstanding communication skills: you should be great at holding people’s attention, whether presenting, talking on the phone, or writing a quick blog post.

Salary range: $100,000-$150,000 USD - Please note that salary ranges are global, regardless of location, and we pay in local currency.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves.