Principal Product Operations Manager at Apollo.io

Overview:
Apollo.io is looking for a highly driven and experienced Principal Product Operations Manager to join our rapidly growing team. As a key member of the Product Operations function, you will have a significant impact on the intersection of Product Management with cross-functional teams such as Product and Engineering. In this role, you’ll be responsible for optimizing product outcomes, establishing feedback loops, and scaling product knowledge, helping shape the backbone of a company poised to lead in a multi-billion-dollar industry.

Key Responsibilities:

• Strategic Cross-Functional Partnership: Work closely with stakeholders from Product, Marketing, Sales, and Customer Experience to synthesize insights and create actionable business and product strategies.
• Systems & Process Development: Design and implement scalable systems, processes, and rituals that drive performance and collaboration across the organization.
• OKR & Business Planning: Lead annual and quarterly business and OKR planning cycles with the R&D leadership team, ensuring alignment with Apollo's near-term and long-term priorities.
• Product Vision & Strategy: Collaborate with the R&D leadership team to refine and iterate on Apollo's product vision, mission, and overall product strategy.
• Drive Product Excellence: Own and lead 2-4 critical initiatives per quarter, achieving 70-100% of OKRs for these initiatives.
• Process & System Improvement: Lead 2-4 process and system improvements quarterly at the Product or R&D level, ensuring adherence to new processes across all relevant teams.

Qualifications:

• Highly Analytical: Strong skills in Microsoft Excel and BI tools such as Looker, Tableau, and Amplitude. SQL knowledge is preferred but not required.
• Intellectual Rigor: Able to think from first principles, conduct rigorous analysis, and build actionable plans based on insights and hypotheses.
• Process & System Builder: Proven experience solving complex business problems by designing and implementing scalable systems and processes.
• Excellent Communication: Capable of simplifying complex strategies into clear, actionable recommendations and effectively communicating with senior leadership.
• Collaborative & High EQ: Ability to build strong relationships with cross-functional teams, exhibit empathy, and manage senior stakeholders with confidence.
• Bias Towards Action & Ownership: A results-oriented individual who takes ownership of both successes and learnings, with a bias toward action and experimentation in ambiguous situations.
• Product Intuition: Strong understanding of SaaS product verticals and markets (not limited to SalesTech or MarTech), with the ability to drive product intuition.

Requirements:

• Experience: 8-10+ years of experience in product management or product operations roles, ideally within high-growth SaaS companies.
• Leadership: Proven track record of leading cross-functional initiatives and driving alignment at the organizational level.
• Analytical Tools: Proficiency with analytics and business intelligence tools (Looker, Tableau, Amplitude), with SQL skills preferred.

Why Apollo.io?
This is a high-visibility role that offers the opportunity to shape how product operations are scaled within a fast-growing company. You will have significant autonomy, agency, and the ability to drive key strategic initiatives that align with Apollo.io’s ambitious product and business goals.

If you're a seasoned product operations leader with a passion for driving product excellence and a strong bias toward action, we'd love to hear from you!