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Collections Specialist at Abbyy
Finance / Legal | Full time
Job details
Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fuelling ours.
Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.
As a trusted partner for intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Innovation and excellence run through our veins, and you will work with experts who are creating market-leading technologies, using Machine Learning and Artificial Intelligence, and an advanced and sophisticated tech stack.
Job Summary:
A self-driven and competent individual that will perform, administer, and coordinate all collection functions to reduce the aging of client A/R through review, analysis, and communication with clients. This is a hands-on position that involves communicating with clients and employees.
Key Responsibilities:
- Daily collection calls and emails aligned with the target
- Contacting customers regarding overdue accounts and determining reasons for non-payment
- Performing account reconciliations with AR
- Weekly and monthly reporting
- Monitoring customer accounts for non-payment, late payment and other irregularities
- Recommending that specific accounts should be shifted to a collection agency
- Researching / investigating historical data and resolving payment discrepancies
- Responding to customer questions and requests and addressing those questions/issues by liaising with other departments to facilitate the payment
- Complying with applicable laws, regulations, policies and procedures
- Monitoring customer payments in line with payment plans where agreed
Qualifications:
- Bachelor’s degree in finance, Accounting, Business Administration, or related field with 2 years of relevant work experience
- B2B Cash Collections experience, experience within the software industry is preferred
- Experience working with a team that is located internationally
- Demonstrates flexibility to adapt to a fast-paced environment with multiple priorities and constantly changing workload
- Professional email communication skills are a must, along with communication over the phone
- Must be self-motivated, organized and able to complete assignments and tasks with minimal supervision
- Excellent command of English, additional languages are a plus
- Proficient with Microsoft Office Suite, experience working in Salesforce, NetSuite and PowerBi a plus
Salary Range:
- The anticipated base salary range for this position is between $87,000 and $107,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.
Here are some of our local benefits:
- Three week's paid time off on top of 12 paid holidays, floating holidays, and holiday allowance increase based on tenure
- Gym membership subsidy
- Medical and dental insurance
- Pet insurance
- Employee Assistance Program
- College Savings Plan
- Travel assistance
- 401(k) with up to 4% employer match
At ABBYY you will:
Love how you work
- We provide remote and hybrid working options to fit all lifestyles.
- We use flexible hours across most of our teams to allow you to find your own definition of balance.
- Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about.
- To ensure your family is cared for, we offer paid parental leave in all our locations.
Love whom you work with
- We are a global team of 800+ colleagues, spread across 15 countries on four continents.
- With 30+ nationalities and ages ranging from 21 to 80, our workforce reflects the world.
- Innovation and excellence run through our veins.
- Our teams gather the expertise which has garnered ABBYY more than 140 technology patents.
- We are guided by the values of respect, transparency, and simplicity. "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments.
Love what you work on
- We are a company with more than 30 years of experience in the technology market.
- Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK in our client portfolio.
- ABBYY has modernized the way companies leverage their data in documents by creating the first low-code/no-code Intelligent Document Processing platform.
- Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a Marketplace built with AI, can transform any document in any process.
- Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix ® Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others.
ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.
