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Senior Business Analyst at Tempo

Tempo Tempo Business Operations Full-time

Job details

As the Senior Business Analyst you will be responsible for developing and delivering insightful, accurate and timely operational metrics and insights to support our strategy across Tempo’s growing global SaaS business. You will work with key stakeholders and conduct in-depth analyses of operational performance to identify leading indicators of performance and examine lagging indicators to identify the strengths and weaknesses. You will work closely with the VP of Data and Analytics, CFO, CEO and investors to communicate findings.  

The Role 

  • Driving the development of the ARR budget and forecast incorporating all relevant KPI’s including trials, conversions, ASP, retention and cross-selling. 

  • Reviewing corporate metrics and KPIs on a regular basis and providing insights to the business on key SaaS measures.

  • Developing analytic frameworks that link Go to Market activities to KPI’s like product trials and other key indicators to monitor efficacy of programs 

  • Developing analytic frameworks that link other key initiatives to outcomes

  • Ensuring that operational / SaaS metrics are reviewed and monitored to spot trends

  • Proactively identifying operational issues and notifying key stakeholders

  • Helping identify new and supportive metrics and KPIs

  • Capturing, organizing and prioritizing end user requirements and translating them into intuitive information solutions

  • Working with the Data and Analytics team to create best-practice reports and dashboards based on comprehensive data mining, analysis, and visualization

  • Converting insights into a story-telling format for all audiences including monthly reporting and quarterly Board communications. 

  • Participating in the continuous improvement of decision-making processes within the analytics team.

  • Other tasks related to on a daily basis at the request of the business 

The Ideal Candidate 

  • Has 5+ years of relevant experience in FP&A, business analytics and/or business intelligence in a SaaS software company producing and analyzing SaaS business metrics and KPIs and financial forecasting models

  • Has experience with the Atlassian ecosystem

  • Is proficient in excel and has excellent communication skills to tell a story visualizing data and incorporating key commentary

  • Has a Bachelor’s degree in finance, accounting, or a quantitative field like Economics, Statistics, Mathematics or Data Science 

  • Has a strong understanding of data structure and modeling concepts.

  • Can clearly communicate technical information to a non-technical audience

  • Can work independently and prioritize assignments to complete work in a timely manner, with minimal direction

  • Can hit the ground running, confidently able to draw immediate insights and make recommendations on further improving metrics and information delivery to the company.

  • A proven work ethic that drives the desired results, with an excellent business acumen and excellent project management skills

  • Can collaborate effectively with internal end-users and cross-functional teams to solve problems, implement new reporting solutions, and deliver successfully against high standards

What’s In It For You (Org-wide)

  • Hybrid or Remote work! 

    • If you’re close to one of our 4 Hubs: Boston, Montreal, Reykjavik or Toronto; feel free to use the space and catch up with the local team(s) 

  • Unlimited vacation in most of our locations!!

  • Great benefits including health, dental, vision and savings plan.

  • Perks such as training reimbursement, WFH reimbursement, and more.

  • Diverse and dynamic teams with challenging and exciting work.

  • An opportunity to have a real impact on our business.

  • A great range of social activities (both in person and virtual).

  • Optional in person meet-ups and the ability to travel to our international offices

  • Employee referral program

  • And so much more!!

Note: As our hiring teams are global, please submit your resume in English only.

 Org-wide Summary

At Tempo we’re on a mission to help teams build better, together. We are creators of top-selling Atlassian Marketplace apps, supporting more than 29,000 customers and working with hundreds of Solutions Partners globally. Our solutions help customers orchestrate creation and delivery, so their teams can focus and optimize around their highest priorities. 

Our product suite has grown from our popular time-tracking solution, which launched in Iceland in 2009, to resource & capacity planning, project cost tracking, project & program management, and strategic roadmapping. In 2021, Tempo acquired Roadmunk, a roadmapping solution popular with product management teams, and ALM Works, creators of the Structure for Jira suite that delights project and program managers around the world. 

We envision a world where everyone inside an organization works in harmony on the most impactful opportunities aligned with their mission. Come join us as we continuously innovate our award-winning products, create new solutions, and expand to new ecosystems. Are you ready to unlock the joy of building with us?

At Tempo Software, we are proud to be an equal opportunity employer and are committed to creating an inclusive culture. As such all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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