Research Analyst at Experience.com

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Experience.com - We make every experience matter more . . .

Position Summary

Job Title: Research Analyst

Team: ETL

Location: India - Remote

Employment Type: Full Time

Overview:
We are seeking a detail-oriented and proactive Research Analyst to join our team. The primary responsibility will be to support the data acquisition team by building and maintaining source lists across various industry verticals. This role involves extensive web research, data analysis, and collaboration with the team to enhance data collection and normalization processes. The ideal candidate will demonstrate a proven ability to plan, track, and coordinate with cross-functional teams to ensure timely and efficient project delivery.

Key Responsibilities:

• Perform extensive web research to identify the most relevant and high-quality sources for bulk data collection using appropriate keywords.
• Evaluate and analyze metadata from various sources to determine data quality and suitability.
• Collaborate with the team to provide insights for crawler development and data normalization processes.
• Assist in developing data models based on metadata availability across different industries.
• Conduct thorough online research using search engines to gather information about businesses, organizations, and individuals.
• Identify and collect contact information, such as job titles, email addresses, and phone numbers, for targeted business entities.
• Utilize platforms like LinkedIn, Google, and other online databases for industry, sector, or personnel research.
• Continuously explore innovative ways to expand and update data sources and leads.

Qualifications:

• Bachelor's degree in any discipline.
• Minimum of 2 years of experience in a similar role, such as research, data collection, or lead generation.
• Proven experience conducting web research and collecting data across various business categories and verticals.
• Familiarity with web research tools, techniques, and search engines.
• Proficient in using MS Office (Excel, Word) and Google Sheets for data management and reporting.
• Strong internet research skills and the ability to find and utilize diverse online resources.
• Ability to innovate and enhance search methods for better lead generation.
• Basic understanding of data modeling concepts is a plus.
• Expertise in utilizing AI tools like ChatGPT, Google Gemini, and other large language models (LLMs) to drive automation, enhance content creation, and improve decision-making processes.
• Proven ability to plan, track, and coordinate with cross-functional teams to ensure timely and efficient project delivery.

Personal Skills:

• Excellent communication and interpersonal skills.
• Ability to work well in a team environment and collaborate with peers and management.
• Self-motivated, enthusiastic, and able to adapt to different personalities and professional settings.
• Strong problem-solving skills, with the ability to independently implement and execute plans effectively.
• Detail-oriented, with a passion for continuous learning and self-improvement.

Preferred Skills (Optional):

• Experience in data scraping, data normalization, or data modelling.
• Familiarity with data analysis tools like Python, R, or SQL is a plus.
• Knowledge of industry-specific data sources or platforms (e.g., LinkedIn Sales Navigator, ZoomInfo)

About us:

Experience.com empowers businesses of all sizes to turn customer and employee experiences into social proof to drive growth and their bottom line. We're building the platform that reinvents how companies from local real estate experts to global hospitality brands build their online brand and reach new customers. By taking the manual work out of online brand reputation management, we free businesses to focus on what matters most: their customers. Whether it is the incredible people we work with on our team every day or the companies we partner with, we are always looking for ways to make others around us better and Create WOW.

Founded in 2015, Experience.com is headquartered in San Ramon with quickly growing offices in Nashville and Chennai.

Indian Registered name: Buyers Road India Private Limited

URL: www.experience.com

We believe that experience is everything. Amazing experiences create customers for life, and poor ones destroy brands and businesses. That’s why Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more.