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Job details

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We are seeking a writer with a background in learning and development or instructional design for basic technology adult education classes to partner with our client. This writer will help maintain instructional books and update topics as needed based on changes in the underlying technologies being taught. Example book topics include product-specific tutorials like how to use iPhones (with sections on texting and email, taking and storing photographs, using Apple Pay), how to use Zoom to connect with family and friends, and how to upkeep a Gmail account, as well as broader technology concepts like how to identify and avoid online scams. The majority of the work will focus on updating materials when a technology product changes its user interface, and they may occasionally add new materials or repurpose/ break down existing materials into different modules.

This is a contract position for 10 hours per week for 6 months with the possibility of extension.

Objectives of this role
  • Produce quality writing to reach target audiences and support learning initiatives
  • Meet deadlines for project deliverables
  • Translate technical product features into clear step-by-step user instructions
  • Write in a clear and engaging voice
  • Deliver strong, clean writing on deadline
  • Communicate and collaborate professionally and effectively within a remote environment requiring weekly, 30-minute virtual 1:1 meetings and regular asynchronous individual work
  • Know when collaboration is necessary and when independent work should suffice
Skills and qualifications
  • Excellent Writing Skills: Exceptional writing abilities and the skill to adapt tone and style to write to a sixth-grade reading level and reach the target audience, with impeccable grammar and attention to detail
  • Research Proficiency: Strong research skills, with the capability to distill complex concepts into clear, engaging content
  • Strong Interpersonal Communication Skills: Ability to hear and understand instructions and project objectives and to take feedback (verbal and written) on board and apply it to future work
  • Working Comfort Level Using Common Technologies: While a highly technical background isn't necessary, the candidate should have familiarity with common technical products and applications and/or the ability to learn them quickly
Preferred qualifications
  • Background in L&D or instructional design
About our Client is an industry-leading SEO and content marketing agency that delivers measurable results through SEO insights and the creation of blog content, white papers, case studies, landing pages, and more. We partner our clients with top-notch writers who are experts in their fields, and we offer a writer placement service to recruit writers to work directly with our clients.

Our client is a non-profit organization founded in 1982 that is active in over 250 communities and reaches more than 50,000 individuals each year. Its mission is to promote healthy aging through lifelong learning, active lifestyles and volunteer engagement. Its vision is to see that adults age 50 and older across the country have opportunities to pursue vibrant, healthy, productive and meaningful lives.

Our client develops national programs and provides training and support for education centers and partners. Education centers are located in community sites, with a network of hundreds of partners including health providers, corporations, senior centers, community organizations, libraries, universities and colleges, senior living organizations and more.

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