Santos · Family Apartment by the River
It's located in a traditional neighbourhood with coffees, grocery shops and restaurants. Just 5 minutes walking from here you'll find bars and restaurants for a fun night in town.
Here you'll find the space to rest comfortably and enjoy a good night sleep. It has a light decoration but is equipped with everything you need.
Guest have access to the entire apartment.
I or a local friend of mine will be at the apartment waiting for you to check you in and welcome you to Lisbon. If you need any tips of what to do, to see and where to eat I’ll also be more than happy to assist you!
Santos is known for its designer shops, restaurants and bars. But it's also a neighbourhood of grand mansions, just like the residential Lapa district up the hill. It was here that many aristocrats and noble families lived in the 18th century, and many of their homes have now been turned into hotels and embassies (the best examples are on Rua do Sacramento à Lapa and on Rua das Janelas Verdes).
Behind Largo de Santos (Santos Square) are the narrow streets of the tiny and picturesque neighbourhood of Madragoa, which, together with Alfama, was home to Lisbon's fishwives and fishing community. Today it's a neighbourhood known for its traditional taverns and "petiscos" (tapas) restaurants, and for its many tiled façades.
Trams: 25, 15
Buses: 714, 727, 728
In this new normality, our Mission is no longer just to give you the best, but also the safest experience you can find in Lisbon. Complying with the Clean & Safe Stamp by Turismo de Portugal with the guidelines of the General Health Directorate, we commit ourselves not only to the best and most careful cleaning and disinfection of the apartments but also to a series of services that you can enjoy in the comfort of your apartment without taking risks that you think are unnecessary. After seeing the many families, routines, businesses, and local economies destroyed, our focus is to keep everything and everyone working as they have until now, holding the boat amid this great storm and helping to raise our neighbourhood, our city, and our country! Continue to raise the name and quality of Portuguese tourism here and abroad!
Cleaning - Professional and per the rules of the General Directorate of Health, using not only all the necessary protections (Mask and Gloves) but disinfectant products in the proportions recommended for greater safety for all.
Check-In - Our check-in stays in person so that we can provide all the support that guests need but they will be quick and efficient with all the necessary security equipment. All information will be visible inside the apartment and remotely through our team available 24/7.
Amenities - In addition to our first-day amenities, you will also find first day masks (surgical masks). We also have these and other products available at cost for added security.
Services - Our 24/7 availability for guests did not seem sufficient at this time, so we wanted more and will do our best for your comfort. If you do not want to use the available online tools, Our Fill Your Fridge Service, allows you to arrive with whatever you want in the refrigerator from our local partners and thus avoid unnecessary travel. For more information, contact us. We also have mobility partnerships from the airport and wherever you want in Lisbon and Portugal to streamline and comfort your vacation.
As a welcoming gift, you'll be presented with fresh fruit and one of our famous Portuguese wines.
- To make your arrival even more comfortable and safe, we have a partnership with an external shuttles company. For more information, contact us directly!
Don’t want to miss out on the last episode of your favourite series? Don’t worry… We’ve got Netflix!
You can cancel the reservation for free within 30 days before moving.
If you cancel your reservation 30 days or more before the move-in date, you’ll get a refund of the entire first rent. If you cancel your reservation up to 14 days before the move-in date, you’ll get a refund of half of the first rent. If you cancel your reservation less than 13 days before the move-in date, you won’t get a refund of the first rent.
Frequently asked questions for this offer
What happens after I make a reservation?
Once you send a reservation request, the landlord is notified that you are interested in their offer. From that moment, they have 24 hours to approve or reject your reservation.
Landlords are mainly interested in the profile of their tenant. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your reservation will more likely get approved.
What is the standard furnishing of flats?
All the apartments on offer on Flatio must meet certain standards. We require fully furnished and equipped ones, dishes, cutlery and internet connection included.
What is a medium-term rent?
The duration of a medium-term rent is usually 1 to 12 months. Most of the landlords offer long-term rents or rents for just a few days, therefore getting a medium-term rent without Flatio is not that easy.
Can I go through the contract before I make a reservation of the housing?
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the landlords on Flatio.
Can I see my chosen accommodation in person before I sign the lease agreement?
Your time is precious. That's why we've added a virtual tour option to our platform so you can see some of the rentals listed on Flatio from the comfort of your own home.
If a virtual tour isn't available for the accommodation you've chosen, you can contact the landlord and ask them if they're willing to give you a personal tour of the rental unit.
If you move in and find that the rented accommodation doesn't match the information on Flatio at the time the reservation request was sent to the landlord, you can withdraw from the lease agreement under certain circumstances explained in this article in our help center.
Also, under our "secure move-in" policy, we'll assist you with moving to an alternative accommodation if you report within a certain period of time that the rental unit doesn't match the ad and the landlord doesn't fix the problem immediately. You can read the details in our help center.
How can I pay?
On Flatio, you have a variety of payment methods to choose from. You can use your card, payment gateway or bank transfer. Just pick the one which suits you the most.
How can I cancel my reservation?
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).